Shane and Keith share their top 2 favorite aspects of running a brick and mortar AND running a mobile business. 

Then compare their opinions.

Support the show by shopping at www.Blackplaguepdr.com for your glue, tabs and accessories for PDR!

Does your "Passion" lead to success or does your success lead to Passion? Let's get in oue heads to see where we are, how we got there, and most importantly; Where do we go from here?

To supprt the show, Buy your PDR stuff at www.blackplaguepdr.com

Shane & Keith discuss going deep on local influencing for your local market to gain positioning. Is it a good idea or not?

The Advanced Skills Seminar Series has been lifting the levels of PDR technicians for many years. Here are just a few things that the TRAINERS have learned from the content shared over the years.

If you want to book a spot for yourself at the 2025 Advanced Skills Seminar, click here to register!

Ever hear this? Or worse...say it? "That's not my job!" Let's jump into personal responsibility and how that translates to PDR, plus Keith adds jibber-jabber and pirate jokes per Shane's request

Shane & Keith discuss limiting beliefs in our mindset that prevent us from progressing professionally in the dent repair field and beyond.

Long lines sell food. How do we tap into the "Bandwagon Effect" for our PDR Companies?

Let's hop in and discuss it!

It's going to hail on you any day now!

Let's hear how Rey used resources to get off the road, open a shop and maximize revenue during his first major storm at home.

Check out www.claimconnection.io for yourself to get dialed into the system Rey used for hail

Need a shrinky box for hail this year? We got you covered at Blackplague PDR!

Click here to get your very own Blackplague SB4 Shrinky Box

Join Gene Fetty & Keith to talk about innovation and history in Glue Pulling for PDR and Collision repair!

Check out the Automotive Appearance Institute (AAI) HERE

Save the date October 9-12 for the PDR College Advanced Skills Seminar 2025 @ Anson PDR, in Burelson TX!

Welcome guest host Gene Fetty as we discuss the current state of our retail shops, get an update on the PDRC MTE Fitness Challenge and more

When is it time to execute the plan? Let's dive into the formula for determining that. Plus Keith and Shane issue a challenge.

Let's learn about the origin story for Tom doing PDR in the UK as well as how the PDR College impacted him, and his business Learn PDR Online

Is business success only achieved by breaking rules, innovating and making moves contrarian to the masses? It depends...Let's get into it. 

Are you sending your prospects away on accident? In this Episode, we draw some parallels to our business from Keith's experience in the new car business. We also learn some things about Do Not Disturb mode ;)

Are there fish swimming all around you and you just have the wrong bait? Let's break it down in the dent world. Bonus: We list things that we have never heard before!

Come join Gene and take his hands-on class at the Anson Facility May 2, 2024 then stay for the Anson Open House May 4th! It's going to be a great event!

Sign up here for Gene's class

Anson Open House!

Let's get personal! Shane & Keith dig into Brice's numbers and answer the questions everyone wants to know.

Click here to sign up for the Advanced Skills Seminar 2024 to train w Brice

Head over to www.pdrcollege.com to make sure you're on the waiting list to get notified when tickets go on sale April 1 2024!

AI generated Stories from the South, Keith & Shane's favorite customer experiences, and news about the 2024 PDR College Advanced Skills Seminar California edition!

The return of Stories from the South plus "What three things Shane would change about his retail shop" 

Time to circle the wagons boys and girls! Let's define what we are doing and how it SHOULD be done!

Find out why Keith never got to play Football in college, plus why you probably aren't ready for insurance work.

Missed Mobile Tech Expo this year? We have a mini recap here for ya! Along with a call in question to our SpeakPipe widget that we answer, along with some of your favorite content: Tiger Talk!

For today's show, Keith was a guest on Myke Toledo & Joe Garcia's PDR Podcast to breakdown what it takes to get 5 digit retail jobs!

(Hint: Great skills, great reputation, and Claim Connection.io representation on the back end!)

Listen in on how Wally is using a new tool to find more money, spend less time and generally OWN the retail insurance claim process for his dent company

New Year, (Re)New Your Company! Let's go y'all! We can all do better, let's get it.

How Shane represents his shop, Marketing spend and much more!

WOW! Let's talk about all the things Shane decided to consider when opening a new location in another place! Let's drill into it.

Support the show by shopping at Blackplague PDR

email Keith about his new secret project:  pdrcollegeonline@gmail.com

Shane has started a hail repair company (Tech One) and that has streamlined his hail repair operation at home. On this episode, we dig in and give you the inside scoop on  how this recent storm went down.

Retail PDR is crossing over into the insurance claim realm. Jump in With Paul Kordon and Keith and get up to speed on how to write them, submit them and get paid for what you're doing!

Joe challenges Keith on his uncharacteristic hard edge opinion on being "too nice about less than beautiful repairs"

Get on the waitlist for the 2023 Advanced Skills Seminar in June near Atlanta GA CLICK HERE

Let's talk about your strategy for UpSelling...or not! Keith and Shane share their views and strategies for upselling in retail and how to increase the ticket value of a retail transaction.

Check out this show and see how many of these moments you remember from over the years!

The seminars we held over the years created a movement of sharing high level techniques with everyone in attendance...plus a TON of good times!

Listen to me recap as I drive away from a job that I "couldn't" close

Also, keep your ears and eyes open for the full anouncement of the next PDR College Advanced Skills Seminar 2023!

The landscape is changing again, let's get up to speed and get current with PDR advancement. Stay to the end for a special announcement!

Let's talk about the most current trends of retail PDR in 2023

www.blackplaguepdr.com for your glue pulling needs

www.pdrcollegeonline.com for everything else in your life

In this episode Shane, Paul & Keith discuss the current state of PDR retail pricing compared to when the retail pricing guides were introduced. What’s changed, what’s the same and where are we headed?

www.BlackplaguePDR.com for all your glue pulling needs!

First Annual NorCal Dent Meetup! Listen Now!

https://www.sacramentodentpros.com/norcaltechmeetup/ 

www.BlackplaguePDR.com for all your glue pulling needs!

Let's talk to Ron Harris who ACTUALLY runs a shop that offers multiple recon services to find out which of them are profitable and how he packages them together! Tint, PPF, Ceramic, Vinyl, Detail, Paint Correction, retail PDR, Hail PDR, Calibrations? Let's talk!

Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com

The original changeable tip blending hammer is here: www.blendinghammerpdr.com

Let's talk to someone who ACTUALLY runs multiple shops that offer multiple recon services to find out which of them are profitable and how he packages them together! Tint, PPF, Ceramic, Vinyl, Detail, Paint Correction, retail PDR, Hail PDR, Calibrations? Let's talk!

Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com

The original changeable tip blending hammer is here: www.blendinghammerpdr.com

PDR College Podcast : Confident ...or an A-Hole? How you crack the code of what message you're sending to maximize influence and leadership  

Check out the world's best PDR glue pulling supplies here: www.blackplaguepdr.com

The original changeable tip blending hammer is here: www.blendinghammerpdr.com

You are not a savage closer, let's fix that!

Keith and Shane discuss how comfort and complacency can be the enemy of progress. Have you gotten lazy and finding it hard to 'turn it back on' - we'll figure out what it takes to get it done.

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

Learn the back story on Dave Streen and Don Kavanagh and their new event DREAM 2021, plus Shane stops buying sports cars

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

We discuss how to get the most out of a hail event, and how to make the right moves when you have a hail storm event, even in California. (where it is a rarity)

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

Hail season is coming. We discuss how you can be ready.

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

We're discussing all about what we're doing to promote business (how to pivot marketing methods and mobile services) during these very challenging times.

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

Should you price by the hour?

Pricing is the most important and most sensitive topic to handle as a small business owner. Let’s dig in and discuss how Keith and Shane view pricing and how it relates to hours and days of the week/ year.

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

Today we dive into to Baader Meinhof Phenomenon and discuss if you can manipulate it for your benefit

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

We're diving deep into the subject of local competition and what it does to your own business, and how sometimes it's a good thing. Is Fear keeping your business from the best it can be?

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

Join us here to talk disaster strategy and how we can emerge stronger than when we went into the hole for the national shutdown.

Let's get better together.

There's always a lesson to learn in failure. We all know that. BUT can you learn the lesson WITHOUT failing? Or if failure necessary?

Let's get deep on it.

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

What would you do if you had to move your dent repair shop tomorrow? Shane was faced with this issue. Here's what he did.

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

Branding can be an integral part of your company's marketing package. BUT it can also be a place to waste all your money. Let's set up some ground rules fro Branding your small business.

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

Shane and Keith jump into this episode to discover what the "Halo Effect" is and how we can use that knowledge to make better decisions in our businesses.

Check out the world's best PDR glue pulling supplies here:

www.blackplaguepdr.com

The original changeable tip blending hammer is here:

www.blendinghammerpdr.com

If you've wanted to go after a hail storm and try to make some big money, you MUST listen to this show and hear what Keith and Shane made on their storm!

You'll better understand how and where to expect to make and possibly LOSE money.

Go to www.pdrcollege.com to learn more about the 20/20 Hail Conference

Shane and Keith are going to share specific details on the money aspect of running a hail storm in this 3 part series. Today we explore the element most responsible for LOSING money at his most recent local storm. Don't miss all three episodes!

Shane and Keith are going to share specific details on the money aspect of running a hail storm in this 3 part series. Today we explore the element most responsible for MAKING more money at his most recent local storm. Don't miss all three episodes!

Keith and Shane get deep on how their two different outlooks on business management clashed while doing hail. It might get ugly...

Hey PDR tech!

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

 Get in the minds of Keith and Shane as they talk conceptually about retail customer experience planning.

Hey PDR tech!

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Ever wonder how some techs can seem to hold on to accounts while doing terrible work? It sems CrAzY !!! We break it down here and have the steps YOU can take to duplicate that loyalty..but with great quality work!

Check out www.pdrcontractors.com for more info or to sign up!

Buy Glue tabs @ www.blackplaguepdr.com

Buy pdr hammers @ www.blendinghammerpdr.com

What are the things you need to know about opening a retail shop? Listen to today's episode to find out!

Mobile Tech Expo 2019 starts:

Let us know if you are going!

More info:

https://mobiletechexpo.com/lasvegas/registration/

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Myke sits down to ask Keith what he would do differently if he was to start back over at ZERO again! Interesting topic.

Subscribe to Myke's show here Denttime PDR Podcast

This is the 7 figure playbook for your local hail storm. It's what Shane did to CRUSH his last local storm. Take action and WIN

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

What can we learn about business from one of the most successful innovative college football coaches in America? Listen in and find out!

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Is your memory good or bad? Are you sure? Listen, there was a time when you didn't know anything about something that you are now an EXPERT on! All you need to do to unlock your power of memory is to have a technique and implement it...and practice! ( a lot like PDR, isn't it?) Listen in today as Keith introduces you to the techniques of Ron White , Memory Champion!

Ron White Home Page

Ron White Memory PDF Download

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Shane Jacks and guest Ryan Hampton talk about hail management pitfalls and how outside help could be the answer to your problems.

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

It's HAIL SEASON! Listen to Shane boil down what you can expect to work...and what you can expect to have to change for your business to thrive.

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Shane shares his story of fishing for swordfish with another PDR biz owner. Learn how fishing effectively is a lot like running a successful business.

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

If you listen to this entire show, you WILL get the BEST possible results from your glue pulling efforts!

www.blackplaguepdr.com

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Are you skipping the details for the processes of running your business? Learn from Keith's mistakes and avoid the pitfalls!

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Need Glue pulling supplies? We've got you covered!

Blackplague PDR Tabs is running a promotion! Get 15% off of your order by using code:

PDRC

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

These are 5 Strategies Plumbers Use to boost business. Would they work in PDR?

Insurance questions about PDR? email Austin Bowden pdrinsurancepro@gmail.com

Let's see what PDR shop owners think about their shops and what we can learn from them!

Insurance questions about PDR? email Austin Bowden pdrinsurancepro@gmail.com

When is the last time you put yourself in the shoes of your customer?

AND If you did, what did you learn and how did that effect your business?

Listen to Keith's story to see what HE learned from the transaction.

Remember to use PDRC in checkout over at blackplaguepdr.com and get 15% off ANY Order there! Use this LINK TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

This week we talk about 10 different traits of entrepreneurism and how they effect you and your mindset

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Why would someone pay $500 for $20 shoes?! Listen and find out how we break down the psychology behind perception of price and value and how you can manipulate this into your business.

Show links:

Boat

Palessi Stunt

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

These techs share what they did to be on the top ten list of high producers in the 2018 PDR College Sales Challenge!

This week is your chance to register for the Advanced Skills Seminar 2019 here's your link

Register Now! For the Seminar!

www.pdrcollege.com

These techs have KILLED it this year in the Sales Challenge! If you want to get to this level, the first step is doing everything you can to maximize your skill set.

We can help! Come join us at the 2019 PDRC Advanced Skills Seminar in Orlando, FL. This January 7,8,9 2019.

Details at www.pdrcollege.com

 Go to www.pdrcollege.com & enter your email NOW and get on our email list today!

You NEED to start networking with other technicians and business owners NOW!

It will change your life.

Listen to this show to understand how it works

 The nail video Keith talked about on the show today

The Team over at TDN Tools in the UK is Amazing!

They have been growing and growing and now have invested in saving one of the original PDR tool manufacturers in Inventure PDR Tools.

Listen today to get the low down on how this union emerged and what you can expect from both companies in the near future!

Also, don't miss your chance to hear about the 2019 Advanced Skills Seminar! We release some awesome new information on this show.

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

If someone asks you about the worst mistakes you have made in your business, how likely would you be to tell the truth? It's embarrassing! BUT when we own them, dissect them and really look for the lesson, we can grow. Today Shane and Keith share the WORST things they've done in business and what they learned from them. Hopefully you can learn the same lessons...without the mistakes!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Are you screaming non sense at your prospects?

Today we welcome franchising master Brian Holmes to the show! He helps us understand that what you want to convey to someone who might do business with you depends on where they are in their journey. Pay attention and make sure you're sending the right message at the right time!

Click here for blackplague pdr glue tabs and TabWeld brand glue

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Today we discuss how being active and present for your customers and prospects can effect their opinions of you and some methods to do so.

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

 This week we dive into the world of reviews again and give actionable steps for your review system. How likely are customers to buy from you and what is the “perfect star rating”? Find out on this podcast

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

We all should be putting effort into educating our prospects and trying to get them to understand that WE are the experts. But How? Where? And How much should we be doing? Today we talk about this on the show and try to help you get your strategy going.

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Keith's company got a one star review. Today we talk about how it happened and how he went through the response process.

What is your plan to handle your first (next?) One Star review? Everyone who operates a retail business has dealt with them at one point or another.

Today we talk about what Keith did when he recently got blasted with a one star and what you can do too as a response.

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Where is the PDR industry RIGHT NOW?  What does the future hold for you as a tech and business owner?  Shane tells you EXACTLY what the future holds for PDR and where you fit in that future!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Join us today to learn how Layne manages close to 20 wholesale accounts and stays extremely productive in his PDR business. Listen to the entire show to learn how he snagged a new dealer on facebook!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

 PRICING! You've gotta get it right or your business will die a slow death. Let's recap how to fix your pricing TODAY!

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here

Thinking of opening a retail shop? I asked Gene Fetty after almost 6 months into his shop experience what he would do more of and what he wished he didn't do and this is what he said...

Glue Pulling dent repair supplies for professionals

Shane Jacks Edge Repair Tool

Recon Pro --Chat with Nick about this awesome Software here